In case you have received a defective, damaged, or a "not-as-described" product by the seller, you can call or drop in a mail within 2 days from delivery of your product. We will arrange for replacement or refund by the seller. You will need to return the unused product along with its original packaging with all the items included with the product within 7 days of registering your complaint.
To check your shipping status:
OR E-Mail at
Log on to https://shauryaindustries.com/index.php?route=account/login or and click on "order status"
Mode of Refund
For all products cancelled and/or returned, you will be given a credit for the same amount you have already paid. A refund is processed based on the mode of payment.
Credit cards: Refunds are done back to the credit card itself
Net banking: Refunds are done to the bank account you made the payment from
Cash On Delivery/Cheques/Demand Drafts: Refunds are done in the form of cheque, which will be delivered to your billing address.
Our customer care is open 7 days a week, 9 am to 9 pm. You can call on 9888402939, 9888632939 OR mail at [email protected] for further queries.